Auction
Recommendations for a Successful Auction

Short Guides - Electronic Quotes

Objective

This topic allows the supplier user to use the auction correctly.

Step by Step

  1. Print the contingency procedure, at least one day before the auction starts.
  2. Download the Java application at least one day before the auction starts.   
  3. Close all the other windows, leaving only the Petronect’s and the Cockpit’s windows open, to avoid slowness and errors.
  4. Do not submit your bids in the last minutes of the Auction.
  5. Commercial doubts will only be solved by the auctioneer and use the auction live chat functionality.
  6. In case of technical doubts, contact our Help Desk and request to be transferred to the Petronect exclusive support to auctions wich is only available during its realization.
  7. Enter the Live Auction Cockpit half an hour before the date scheduled for the auction begins.
  8. To access the “Live Auction Cockpit" and send bids in the auction you need to:
    • Browser Internet Explorer version 6.0.29 or 7.0;
    • If you use Internet Explorer version 8 or higher, you must access the Petronect Portal with the compatibility mode activated.

Note: Only the administrator user of the machine can perform this operation. If you are not the administrator, check on your company support.