Log into the Petronect portal and access the menu “The Petronect” » “ Trainings”. For further information, acess “Help” » “Trainings” on the main page of the Portal.
In the Petronect Portal, click on “Help” > “Contact us” or click on the link available on the top right of your browser.
After the login, click on the “Eletronic Quotes” tab, then click on ‘My Company Participation” and select the desired options.
If you are having issues to open attachments on the Petronect Portal, you can try 2 different procedures:
Your password is personal and untransferable just as the prices of your bids.
NEVER tell them to anyone, not even Petronect personnel.
Prepare yourself beforehand:
Bidding minutes before the deadline of an opportunity is a risk that you can avoid.
Some actions on navigation or failure on your Intranet, Internet or Internet provider that closes your conection abruptly without log-off can lead to your User being noneed for up to 30 minutes.
After sending a bid to an opportunity, you may take the “Bid Submition Receipt”. Keep the receipt, this this is the guarantee that your bid was sent. If you update your bid you must keep the updated receipt.
Also, check on the opportunity board the column “Status”. The opportunities with sent bid should have the status “Submitted”.
To view the submited bids of your company, go to the "Electronic Quotes" menu, submenu "Opportunity Board", click the "View bid" icon.
Check for new opportunities accessing the portal on the link "Opportunity Board".
It is importante to access the site daily . The notifications sent by e-mail are only reminders and can suffer delays according to each internet provider.
In order to follow na active opportunity select “Current Opportunities” on the status , then click on "Search".
Clearly state if your bid has or not technical differences! Be aware of the deadline to send your bid!
Update your data recorded in Petronect.
Each user manages its own data, and the Administrator user manages all enterprise users.
More details on the "My Account" training, available on "Help"> "Training".
For further information, access the menu "Help"> "Training".
The emails may not be received for several reasons. Check below the actions you must take on each case:
My contact information is out of date:
The Admin user of your company can change the registered email right inside the Portal or contact the Petronect support service clicking on the link “Contact Us” in Vendors.
My ISP uses Anti-Spam tools:
In order to receive our messages without issues, access the anti-spam settings of your ISP and allow the domains
If the Opportunity has multiple items, the vendor should bid on the provided items, the not provided items must be declined. If all the items are all of the company’s competence, it is possible to decline the whole opportunity.
When quoting on a CRISTAL bid you should not attach files or write comments, if you wish to send files or messages to the buyer, use the email.
In "Electronic Quotes > Opportunity Board", click the "Opportunities" tab, then on "Header" and then the "Notes" link. On this page you can add information to the buyer/contractor in the "Insert Comment" field and attach files in the "Attachments" field.
In edit mode, click on “Notes and Attachments”, under the Header tab.
After clicking the button “Add Attachment” you can browse and insert your file. To finish, browse and select the category of the file, if Technical or commercial proposals, on “Type”.
More details, check the "Trainings" > "Short Guides" > "Electronic Quotes" > "Collaboration Room" after the login.
In edit mode, click in “add attachment”, inside the “Notes and attachments” menu, under the Header tab.
On a 1 DFP envelope bid, insert the price formation statement and choose the option “DFP”, on Type.
For the 2 DFP envelope bids, insert the price formation statement, choosing the option “DFP” on type, then insert the technical attachments ( or the eligibility for services documents ) and choose the option “Technical Proposal”, on Type.
When bidding on materials, the company must insert the price per unit, with no IPI and ICMS taxes.
On the ICMS and IPI fields, the company should inform the tax collection rates, and the companies registered under the SIMPLES tax method should insert 0 (zero) for these fields.
When bidding on CRISTAL quotations, the company must insert the gross price, with all the taxes. On the attributes tab, the company should inform the replaced parts percentage. In case of no replaced parts, always inform 0 (zero).
When bidding on a Small services quotation, the company must inform the gross price, with all the taxes. On the attributes tab, the company should inform the replaced parts percentage. In case of no replaced parts, always inform 0 (zero).
When bidding on the material items, the company must insert the price per unit, with no IPI and ICMS taxes. (For each item).
On the ICMS and IPI fields, the company should inform the tax collection rates, and the companies registered under the SIMPLES tax method should insert 0 (zero) for these fields.
When bidding on the service items, the company must inform the gross price, with all the taxes.
For vendors, Petrobras has created 2 new mandatory fields for each item: COFINS and PIS/PASEP. Both fields must be filled with in percentage. There will be no changes when filling the remaining attributes.
Remember that for MATERIALS, the company must inform the net price, which means, without the IPI and ICMS taxes, however, added with the COFINS and PIS/PASEP taxes.
For SERVICES , the company must inform the gross price, with all the taxes.
The NCM ( Nomenclatura Comum do Mercosul ) is the fiscal classification that is utilized when bidding on MATERIALS for Petrobras Brazil. This classification does not include Services.
You can check the NCM table clicking on the menu PURCHASING AND CONTRACTING > Tools. In case you cannot find your product’s code, contact your buyer or the product manufacturer.
Yes, as long as the opportunity is active ( before the deadline ), the company can modify the information sent as many times as needed. Remember that only the latest bid will be valid.
In order to modify your bid, click on the “Edit bid” icon, then insert the right information. Remember to click on the “Send” button again to overwrite the old information.
After clicking the “Send” button, the following message will be showed:
The Bid is complete and contains no errors. The bid was sent.
To confirm the sent information, search for the opportunity on the Opportunity board, on the column “Status” you will see the “Bid Submitted” status, you can also click the “Show Bid”, in the column named “Actions”.
The process of purchasing / contracting Petrobras is defined by the Petrobras Purchaser, since he is the responsible for all the process and its procedures. The deadline for quotation is also defined by the Purchaser, according to the necessity of the user for the material/service requested.
The process of purchasing/contracting Petrobras is regulated by the Decree 2745 in which Petrobras is provided to disclose its shopping opportunities / contracting publicly. The process of purchasing / contracting of Petrobras which differs from the Act 8666 in which all the shopping opportunities / employment are public.
For Materials and Small Services, the vendor should contact the buyer through the Collaboration room, available from the moment the company is invited to the opportunity. On CRISTAL opportunities, the vendor must get in touch by e-mail or telephone. This information can be found on the edict, attached to the opportunity.
It is where vendors and buyers can clear their questions and share messages and files.
Commercial doubts should be solved with the buyer who asked for the bid, through the Collaboration Room. Only question regarding the Portal should be directed to Petronect.
More details, check the "Trainings" > "Short Guides" > "Electronic Quotes" > "Bid Submission" after the login. In case you are not able to place your bid properly, contact us through one of our Contact channels.
Every channel that Petronect makes available for its customers in Brazil and other countries are detailed in Petronect Portal, click on the menu “Help” > “Contact Us” for further information.